What we do

Every business has its own unique puzzle made up from the combination of people, priorities, process and plans.

Understanding the Picture

We believe that talking about your HR requirement should be secondary – the primary focus is to understand your business. We want to appreciate the great things, ensuring our work with you builds on your existing foundations to make it even better.

Our aim is to be recognised as a trusted partner; this credibility and prestigious status can only be achieved by truly understanding your goals and aspirations for the future – your picture.

Puzzle Pieces

The role that we play in completing your picture is driven by your specific need and will depend on many factors such as your size, resource and any in-house HR capacity.

In practice, our role includes:

  • Partnering – working with leadership teams to develop and implement their people agenda
  • HR Lead – managing the delivery of HR projects
  • HR Expert – deploying specific HR knowledge and skill which is not readily available within the business

Building your Puzzle

This is where the solutions come into play; you may traditionally refer to this as HR processes and practices, but it is so much more…

The focus is on creativity and innovation, rather than policies and practice compliance being at the forefront. The attention is on your people and how you can build solutions and implement change to motivate, engage, empower, retain and attract talent for the future success of your business.

As a snap shot, this includes:

  • People Performance
  • Employee Engagement
  • Recognition Schemes
  • Talent and Succession Planning
  • iCloud HR Systems
  • Refined HR processes and practices
  • Change Management interventions

Clare is just an amazing person to work alongside, bringing structure, discipline and just the necessary amount of good humour to keep you sane when working on challenging projects.   I was lucky enough to have Clare join our team for about 6 months in a project support capacity; introducing a new LMS into our small company, with all the drama that involves.  Clare’s approach is methodical yet imaginative, organised but flexible, pragmatic but exciting.  What an asset to have on your side

Learning and Development Manager

PPP Taking Care

Our recent projects include:

  • HR end to end process and structure reviews
  • Development of Behavioural and Technical Skills Competency Frameworks
  • Facilitation of cultural change programmes
  • Implementation of iCloud HR and Learning Management Solutions
  • Design and delivery of Mentoring and Coaching Programmes

Teignbridge District Council undertook a digital transformation programme to redesign its customer facing processes and implement a digital platform for customers. Key to the success of this programme was ensuring we recognised the impact on staff of moving to more digital ways of working and the use of digital technology in their roles. Clare was commissioned to help us develop a digital skills framework for staff to provide a benchmark standard for basic digital ITC skills required by Council employees and consider the level of skills required across the roles and functions across the Council.

Clare was a pleasure to work with and worked professionally and diligently with service managers and staff across all areas of the Council to develop the digital skills framework. She facilitated a number of workshops and ensured all levels of the organisation were consulted and involved in the  development of the Digital Framework. She developed the framework on time and in budget and we are very pleased with the final framework which has been incorporated into our personal development and competences framework.

Head of Community Services and Improvement

Teignbridge District Council

WBM Groundworks Ltd have used Class HR over the past four years.  The standard of service is first class and the flexibility to adapt to situations has proved invaluable. The service is exceptionally professional and expedient and we would highly recommend Class HR.


WBM Groundworks Ltd

Class Coaching

We provide business leaders with the tools they require to progress to where they want to be.

Find out more about Class Coaching

Contact us

If you’d like to discuss your own requirements or if you’d simply find out a little more about what we do, please do get in touch.

Contact the team